Privacy built around trust, clarity and responsible use of information.

This Privacy Policy applies to personal information processed by Zovient through this website and through communications that originate from the website, including the “Start a Conversation” / enquiry form.

In this policy, “Zovient”, “we”, “us” and “our” refer to the Zovient business operating this website. Zovient provides business consulting, digital transformation, AI-powered solutions, system integration, custom development, cloud and data-related services, and related technology services.

If you contact us on behalf of a company or other organization, information about the organization may also be included in the enquiry. Where information identifies or can reasonably identify an individual, we treat it as personal information to the extent required by applicable law.

We collect information that you choose to provide through the website. Depending on how you interact with us, this may include:

• Identity and contact details, such as your name and business email address.
• Business details, such as company or organization name.
• Optional phone information, including country calling code and phone number, if you choose to provide it.
• Your business challenge, requirements, questions, project context or other message submitted through the enquiry form.
• Your requested conversation date, start time and end time.
• The timezone detected from your browser/device for scheduling purposes. The website does not require you to manually select a timezone.
• Privacy consent information and records needed to demonstrate that an enquiry was submitted and the relevant notice was presented.
• Technical information that may be generated by website hosting, security and infrastructure services, such as IP address, browser/device characteristics, timestamps and server logs, where those services process such information as part of operating and securing the website.

We do not ask you to provide passwords, payment-card details, government identification numbers, health information, biometric information or other highly sensitive information through the enquiry form. Please do not include such information in your message unless we have specifically asked for it through an appropriate and secure channel.

We use information for purposes connected with operating Zovient and responding to legitimate business enquiries, including:

• Responding to your enquiry and communicating with you about the requirement you submitted.
• Understanding your business challenge and determining how Zovient may be able to help.
• Coordinating a requested conversation or meeting and interpreting the requested time in the visitor’s local timezone.
• Sending the enquiry acknowledgement and other service-related communications connected with your request.
• Maintaining enquiry records and following up where reasonably necessary to manage the business relationship.
• Operating, maintaining, troubleshooting and securing the website, email delivery and related technology infrastructure.
• Preventing spam, abuse, fraud, unauthorized access and other security incidents.
• Meeting applicable legal, regulatory, contractual, accounting, audit and record-keeping requirements.
• Establishing, exercising or defending legal claims or protecting the rights, property and safety of Zovient, our users or others.

Where consent is the legal basis for processing, we will seek consent in a clear manner and provide an appropriate way to withdraw it. Withdrawal does not affect processing that was lawful before withdrawal or processing that may continue under another lawful basis where permitted by applicable law.

The website is designed for international enquiries. When you choose a conversation date and time, your browser provides its configured IANA timezone identifier to the website. This allows us to understand the timezone associated with the time you selected without requiring you to choose a timezone manually.

The timezone reflects the settings reported by the visitor’s browser/device and may not always represent their physical location. We do not use the timezone alone to determine a person’s country or identity.

Zovient is a technology and consulting business. Your enquiry may contain business requirements, architecture context, operational details, project objectives or other information that your organization considers sensitive.

Please provide only the information reasonably necessary for us to understand and respond to your enquiry. The website enquiry form is not intended to be a secure repository for trade secrets, source code, credentials, security keys, regulated records or other highly confidential material.

If a discussion requires exchange of confidential information, the parties can use an appropriate confidentiality agreement or secure communication method before sharing such material.

We do not sell personal information submitted through the Zovient enquiry form. We also do not intentionally disclose it to third parties for unrelated advertising or behavioral profiling.

Information may be shared with or processed by:

• Zovient personnel or authorized representatives who need the information to respond to an enquiry or provide services.
• Website hosting, infrastructure, security, email delivery and other technology providers that process information on our behalf.
• Professional advisers, auditors, insurers or other service providers where reasonably necessary for business operations, legal compliance or protection of rights.
• Government authorities, regulators, courts or law-enforcement bodies where disclosure is required or permitted by applicable law.
• A successor, buyer, investor or other transaction party in connection with a merger, restructuring, financing, acquisition or sale of all or part of the business, subject to applicable confidentiality and legal requirements.

Service providers are expected to handle information only for authorized purposes and with appropriate safeguards, subject to the contracts and laws applicable to the relationship.

Zovient may work with clients and technology providers across different countries. As a result, personal information may be processed in India or in another country where Zovient or an authorized service provider operates.

Where personal information is transferred across borders, we will take steps required by applicable data-protection law, which may include contractual, organizational or technical safeguards and compliance with restrictions applicable to the destination country.

For visitors in jurisdictions that provide additional privacy rights, such as the European Economic Area, United Kingdom, Switzerland or certain U.S. states, additional protections may apply where the relevant law applies to Zovient’s processing.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, managing an ongoing relationship, resolving disputes, enforcing agreements and meeting legal or regulatory obligations.

Retention periods can vary depending on the type of information, the nature of the enquiry, whether a business relationship develops, applicable legal requirements and legitimate business needs. When information is no longer required, we will delete it, anonymize it, or otherwise dispose of it in accordance with applicable requirements and our operational processes.

We use reasonable technical, administrative and organizational measures appropriate to the nature of the information and the risks involved. Depending on the system, these measures may include access controls, authentication, secure transmission, restricted administrative access, monitoring, backups, vendor controls and security maintenance.

No website, email service or internet transmission can be guaranteed to be completely secure. You should therefore avoid sending credentials, payment information, highly sensitive personal information or confidential technical secrets through a public enquiry form.

If we become aware of a personal-data incident that requires notification under applicable law, we will follow the applicable notification and response requirements.

The website may use essential technical mechanisms required to deliver pages, maintain security and support basic functionality. Depending on the hosting or infrastructure configuration, technical services may also process standard request and diagnostic information.

We do not intend to use advertising cookies or cross-site behavioral tracking for the enquiry experience described on this website. If Zovient introduces analytics, personalization, advertising or other non-essential tracking technologies in the future, we will update this policy and provide any notice or consent mechanism required by applicable law.

Depending on your location and the law that applies to the processing, you may have rights including the right to:

• Request information about the personal data we process about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion or erasure where applicable.
• Withdraw consent where processing is based on consent.
• Object to or request restriction of certain processing where applicable.
• Request portability of certain information where applicable.
• Lodge a complaint with the relevant privacy or data-protection authority where available to you.
• Exercise other rights provided by applicable local law, including rights relating to grievances or nomination where applicable under Indian law.

We may need to verify your identity before completing a request and may retain information that we are legally required or otherwise permitted to keep. If a request is subject to a legal exception or limitation, we will explain that where permitted.

For requests concerning personal information submitted through this website, contact us at info@zovient.com.

This website is intended for business and professional audiences and is not directed to children. We do not knowingly seek to collect personal information from children through the enquiry form. If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action under applicable law.

The website may contain links to third-party websites, platforms or services. Those third parties have their own privacy practices and terms. Zovient is not responsible for the privacy, security or content practices of third-party websites that you choose to visit.

Where Zovient uses third-party infrastructure for hosting, email, security or related services, those providers may process information on our behalf as necessary to provide their services.

We may update this Privacy Policy when our website, services, technology, legal obligations or data practices change. The updated version will be posted on this page with a revised effective or last-updated date.

For material changes, we may provide additional notice where required or appropriate. Your continued use of the website after an updated policy becomes effective is subject to the updated policy to the extent permitted by applicable law.

This policy is designed to describe Zovient’s website-level data practices in clear language. It is not a substitute for legal advice. Zovient may supplement this policy with additional notices or contractual terms where a particular service, client relationship or applicable law requires them.